The best way to change it is to do it. Right? And then after a while you become it, and it's easy.
My perspective comes in part from being a New York black lady, in part from being an engineer. I know I'm smart and have opinions worth being heard.
I've had many mentors, but the one that has the most impact was my mother.
I realized I was more convincing to myself and to the people who were listening when I actually said what I thought, versus what I thought people wanted to hear me say.
Admiration takes on a whole new level when you appreciate just how complex it is to run a modern business.
I went to an all-girls Catholic high school. The three things that they focused on were reading, writing, and arithmetic. My goodness, this is a novel idea in this modern society. I was really good at all three of these things. I was particularly good at math.
Race and gender definitely came up, occasionally, in my life at work. But the bigger challenge that I had was age. I took roles earlier in my career than people expected, and so a lot of what I got was, 'Do you actually know enough to do this?'
If you go to Norway, Finland, Russia or Australia, you'll see Xerox or Fuji-Xerox people, not just the name on the door. We have human beings who live and work and serve customers everywhere around the globe.
I'm less concerned about whether being a good corporate citizen burnishes a company's reputation. That's just an added benefit. I believe it's a responsibility, and there is no negotiating on responsibilities.
Xerox is really good at managing documents, and we're definitely good at managing through a process.